Terms of sale
Effective Date: August 29, 2026
These Terms of Sale apply to purchases made through the Whiskerly website and govern the sale of products by Nexora Shop LLC.
Seller Information
Company Name: Nexora Shop LLC
Store Name: Whiskerly
Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: Support@trywhiskerly.shop
Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and other information displayed on our website are accurate and current.
Product colors and appearance may vary slightly depending on your device, screen settings, lighting, or other factors.
We reserve the right to correct errors, update product information, and change product availability without prior notice.
Prices
All prices displayed on our website are subject to change without notice.
The price applicable to your purchase is the price displayed at the time you place your order, except in cases of obvious pricing errors or other circumstances permitted by applicable law.
Orders
When you place an order, you agree to provide accurate and complete information required to process and deliver your purchase.
After submitting an order, you may receive an order confirmation. An order confirmation does not necessarily mean that your order has been finally accepted.
We reserve the right to refuse or cancel an order where permitted by law, including in cases involving product availability issues, pricing or listing errors, suspected fraudulent activity, or other legitimate reasons.
Payment
Payment must be successfully received before an order can be processed unless another payment arrangement is expressly offered at checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Payments may be processed through third-party payment providers, which may have their own terms and privacy policies.
Shipping and Delivery
Orders will be processed and shipped according to the shipping information provided on our website or at checkout.
Estimated delivery times are provided for guidance and may vary due to shipping carriers, customs processing, weather, holidays, transportation disruptions, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information.
Returns and Refunds
Returns, refunds, exchanges, and order cancellations are handled according to our applicable Return and Refund Policy.
Customers should review the Return and Refund Policy before completing a purchase.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us promptly after delivery.
We may request order details, photographs, or other information necessary to investigate the issue and determine an appropriate resolution.
Order Cancellation
If you wish to cancel an order, please contact us as soon as possible after placing it.
We will attempt to accommodate cancellation requests before the order enters processing or is shipped. Once an order has been processed or shipped, cancellation may no longer be possible and the applicable return procedure may apply.
Consumer Rights
Nothing in these Terms of Sale is intended to exclude, restrict, or replace any mandatory consumer rights or protections that apply to your purchase under applicable law.
Where applicable law provides you with rights that are inconsistent with these Terms, those mandatory rights will apply.
Changes to the Terms of Sale
We may update these Terms of Sale from time to time to reflect changes to our business, products, payment procedures, shipping arrangements, or legal requirements.
The updated version will become effective when posted on our website unless otherwise stated.
Contact Information
If you have questions regarding these Terms of Sale or your purchase, please contact us.
Nexora Shop LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States